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The Companion App can't make a connection with Misty


#1

The best way to connect the Companion App to Misty (and Misty to WiFi) is to walk through the steps in this topic: Misty onboarding | Companion App

It has been observed that in rare cases the Companion App fails to connect to Misty over Bluetooth even when it has previously connected successfully. In that case, restart both Misty and the phone/pad and try again. If the problem persists, please post the details of your issue in the Support channel here on the Community site.