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Support   Known Issues

About the Known Issues category (1)
Misty can't resize PNG files (1)
Misty's 4K camera doesn't take images at full resolution (1)
Audio playback volume too quiet and not adjustable (1)
API Explorer returns incorrect "Failed to Send Update" message (1)
Misty returns an error when I upload a .zip file compressed on my Mac (2)
Companion App crashes when logging in through Firefox (1)
Short term limitation: Unable to stop audio clip once it's playing (5)
Companion App connected but no IP or battery % shown (3)
GetDeviceInformation() returns incomplete data (3)
Issues with obtaining "pose" for mapping/navigation (2)
Misty cannot connect to unprotected wifi networks (8)
iOS Companion App is down (4)
Maps can be inaccurate due to depth sensor calibration fault (4)
Mapping system crashes while mapping large, complex areas (3)
Mapping doesn't work consistently due to USB cable fault (2)
Potential Hardware Issues with Failed Updates (4)
Delays driving Misty with Companion App (1)
Uploaded image isn't centered on Misty's display (1)
Map doesn't always appear in API Explorer (1)
FollowPath() doesn't work every time (1)
Misty cannot connect to networks with multi-layer security (1)
Issues using LocomotionTrack() to drive backward (1)
Battery plugged in but not charging (1)
Robot doesn't move, even if nothing is in the way (1)
Unplugging Misty during an update can cause issues (1)
The Companion App can't make a connection with Misty (1)
Misty's battery discharges while she's off (1)
Misty is running into things (1)
Misty I arrived with her side panels removed (1)